Data Protection

99 Bed's Privacy Policy — Your information is safe with us

When you use 99 bed, the information we collect is stored with the highest level of security. This Privacy Policy clearly outlines what data is collected, why it is collected, and how it is kept safe.

Last Updated: January 2026
Secured with SSL encryption
Personal Data Is Never Sold
Data Collection

Your name, email address, and phone number provided at registration are stored securely. Only the minimum necessary information is collected.

Encryption Protection

All data is transferred via 256-bit SSL encryption. Your payment details are never stored on our servers.

No Sale of Data

Your personal information is never sold or given away to third parties — that is a core principle we stand by.

Cookie Policy

We use cookies solely to improve the site. You can manage cookie preferences through your browser settings.

Right to Rectification

You may view, correct, or request deletion of your data at any time.

Minor Protection

We do not knowingly collect information from anyone under 18. If such data is identified, it is deleted immediately.

Last Updated: 1 January 2026

1Introduction

Welcome to 99 bed. This Privacy Policy explains in detail how your personal information is collected, used, stored, and protected when you use our online gaming platform.

99 bed believes your privacy is a fundamental right. When we collect your data, it is solely to improve our services and deliver a better experience. We never collect information that is unnecessary or irrelevant.

This policy applies to all 99 bed services — including slots, casino, Sports Betting, bingo, the VIP program, and the withdrawal system. By using the platform, you are considered to have accepted this Privacy Policy.

This Privacy Policy is part of our Terms and Conditions and Responsible Gaming Applies in conjunction with the policy.

2What Information We Collect

99 bed collects two types of information — what you provide directly and what is generated automatically as you use the platform.

What you provide directly:

  • Name, email address, and phone number (collected at registration)
  • Date of birth (for age verification)
  • National ID or passport details (for KYC verification)
  • Residential Address
  • Payment method details (mobile number — payment card numbers are not stored)

Automatically Collected Information:

  • IP address and device type
  • Browser type and operating system
  • How long you spent on each page of the site
  • Login and logout times
  • Gaming History & Transaction Records
  • Cookies and session data

Important: We never store your full bank account number, credit card number, or PIN.

Data Type Reason for Collection Retention Period
Name & Email Account creation and communication For the duration your account remains active
Identity Document KYC verification and legal compliance 5 years
Transaction Records Financial audits and dispute resolution 7 years
Cookie data Site Improvement & Personalization 30–365 days
Login Log Security Monitoring 90 days

3How We Use Your Information

Collected information is used solely for its intended purpose. 99 bed never uses your data unnecessarily.

  • Account management: To properly create and maintain your account.
  • Payment Processing: To ensure deposits and withdrawals are processed securely.
  • Contact: To send bonus offers, important updates, and support messages.
  • Security: To prevent fraud, money laundering, and unauthorized account access.
  • Legal obligations: To meet regulatory requirements.
  • Service Improvement: Analyzed to improve the overall gaming experience.
  • Personalization: To show you games and offers tailored to your preferences.

You can unsubscribe from promotional emails at any time. However, important account-related messages cannot be turned off.

4How Your Information Is Stored

99 bed's servers are hosted in internationally certified data centers with 24/7 security monitoring. We follow these practices to keep your data secure:

  • Data storage secured with AES-256 encryption
  • Regular backups and disaster recovery systems
  • Only authorized personnel can access specific data
  • All access logs are recorded and audited
  • Data that is no longer needed is securely deleted

Once the data retention period expires, or upon your request for deletion, we permanently erase your data using secure deletion methods to ensure it cannot be recovered under any circumstances.

5Sharing Information with Third Parties

99 bed never sells your personal information. However, certain data may be shared in the following limited circumstances:

  • Payment Processors: To process transactions with payment gateways such as bKash, Nagad, and Rocket.
  • Game providers: Slots and casino game software providers — for game operation purposes only.
  • Legal authorities: In compliance with court orders or government directives.
  • Security Services: With agencies specializing in fraud detection and prevention.
  • Analytics Tools: Anonymized statistical data — no personally identifiable information.

Our commitment: When sharing data with third parties, we enforce strict agreements that require them to protect your information to the same standard we do.

6Cookie Policy

Cookies are small text files stored in your browser. 99 bed uses cookies for the following purposes:

  • Essential Cookies: To maintain your login session and keep core site features running.
  • Performance Cookies: To analyze which pages are used most.
  • Functionality Cookies: To remember your language settings and preferences.
  • Marketing Cookies: To show you relevant offers (you can opt out at any time).

You can block or delete cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working.

7Your Data Rights

You have full control over your personal data on the 99 bed platform. You may exercise the following rights at any time:

  • Right to Access: You may request to see what information we hold about you.
  • Right to Correction: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
  • Right to Restrict Processing: You can restrict how your data is used for specific purposes.
  • Right to Data Portability: You may request a copy of your data in a machine-readable format.
  • Right to object: You can opt out of marketing or profiling at any time.

To exercise any of these rights, contact our support team. We typically respond within 30 days.

8Security Measures

99 bed uses multiple layers of security to protect your information:

  • SSL/TLS Protocol: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & DDoS Protection: Protection against external attacks.
  • Real-Time Monitoring: Unusual activity is detected immediately.
  • Regular Security Audits: Audited by independent third-party experts.

Please note that no method of transmission over the internet is 100% secure. We strongly encourage you to use a strong password and never share it with anyone.

9Protection of Minors

99 bed strictly enforces an 18+ policy. We do not knowingly collect or process personal information from anyone under the age of 18.

  • Date of birth is verified at the time of registration.
  • Age verification is carried out by requesting ID if there is any doubt.
  • If data belonging to a minor is identified, it is immediately deleted and the account is closed.

To Parents: If your child has accessed 99 bed without your permission, please contact our support team immediately.

10Policy Updates

99 bed reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised, and significant changes will be communicated to your registered email address.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

11Contact

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us:

  • Email: [email protected]
  • Response Time: Within 24–72 hours
  • Language: Support available in both Bengali and English

Our support team is available seven days a week. Every privacy-related request you send us matters.

Frequently Asked Questions

Frequently Asked Questions About Our Privacy Policy

Never. 99 bed never sells your personal information to third parties. Only limited data may be shared for payment processing or legal compliance purposes, and even then, strict confidentiality agreements are in place.

Email [email protected] to submit a data deletion request. We will process it within 30 days. Note that data required to be retained for legal reasons may not be immediately removable.

Disabling marketing and analytics cookies will not affect normal site functionality. However, disabling essential cookies required for login sessions and core features may make it difficult to stay logged in or play games.

Yes. Card numbers and full banking details are never stored on 99 bed's servers. All transactions are processed via SSL encryption directly through the payment gateway.

You can check the "Last Updated" date at the top of this page to see if anything has changed. For major updates, you will be notified in advance by email to your registered address. Please keep your email active.

Start Playing Safely at 99 Bed

Your privacy is our top priority. Enjoy slots, casino, sports, and much more with complete peace of mind.
Join today — in a fully secure and transparent environment.

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