99 Bed Terms and Conditions — Please read before use

1General Terms & Conditions

These Terms & Conditions 99 bed and forms a legal agreement with its users. By registering or using our platform, you acknowledge that you have read and accepted these Terms.

99 bed is an international online gaming platform serving players in Bangladesh and around the world. We offer slots, casino games, Sports Betting, bingo, and a wide range of other entertainment options.

These Terms & Conditions have been prepared in English for the convenience of our Bangladeshi users. However, in the event of any linguistic discrepancy, the English version shall prevail.

2Account Registration & Eligibility

To open an account with 99 bed, you must meet the following requirements:

• You must be 18 years of age or older.
• You must provide accurate and truthful information during registration, including your name, email address, and phone number.
• Each individual may register only one account.
• Creating multiple accounts from the same device or IP address is strictly prohibited.
• Keeping your account password confidential is entirely your responsibility.
• You may not allow anyone else to use your account.

If any information is found to be false or unusual activity is detected on an account, 99 bed reserves the right to close that account without notice, and the associated balance may be forfeited.

3Deposit & Payment Policy

99 bed currently accepts deposits via bKash, Nagad, Rocket, and USDT. All deposits are credited to your account instantly.

• Minimum deposit amounts are fixed and vary depending on the payment method.
• When making a deposit, please ensure the account number and amount are correct.
• 99 bed is not responsible for deposits made using incorrect information.
• Deposits from third-party bank or mobile accounts are not accepted.
• If money laundering or funds from illegal sources are detected, the account will be suspended immediately.

4Bonus & Promotion Terms

Each bonus offer on 99 bed has its own terms. Please read the relevant conditions carefully before claiming any bonus.

• Wagering Requirements: Each bonus has a specific wagering multiplier that must be met before any withdrawal from that bonus is allowed.
• Time Limit: Bonuses generally must be used within a set timeframe. Once expired, they will be automatically cancelled.
• Game Restrictions: Some bonuses are only valid on specific games.
• Combined Use: Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Abuse: 99 bed reserves the right to cancel a bonus if abuse is suspected.

Separate terms also apply to free spins, cashback, and VIP rewards. For more details, VIP Page View.

5Withdrawal Policy

Withdrawals on 99 bed are simple and fast. However, the following conditions are mandatory:

• Account verification (KYC) must be completed before any withdrawal can be processed.
• Withdrawals are generally processed using the same method used for the original deposit.
• The minimum withdrawal amount varies by payment method.
• If the wagering requirement for a bonus is not met, the bonus portion cannot be withdrawn.
• Withdrawals may be held during an investigation if suspicious activity is found.
• Withdrawal requests are typically processed within 24 hours.

6Gaming Rules

All games on 99 bed are powered by world-class software providers and are RNG (Random Number Generator) certified. Game outcomes are completely fair and random.

• If your internet connection drops during a game, the outcome will be determined based on the last recorded server data.
• If a game is cancelled due to a technical error, the wagered amount will be refunded.
• In Sports Betting, bets placed before odds change will be honored at the original odds.
• In Live Casino games, the dealer's decision is final.
• Game rules may vary by provider — please read the help section for each game.

7Prohibited Activities

The following activities are strictly prohibited on 99 bed and will result in permanent account closure:

• Using bots, scripts, or automation software to play games.
• Hacking an account or gaining unauthorized access to another user's account.
• Attempting to manipulate the bonus system.
• Creating multiple accounts to take advantage of bonuses.
• Money laundering or any illegal financial activity.
• Threatening, harassing, or insulting other users.
• Intentionally exploiting platform vulnerabilities or bugs for personal gain.

8Account Closure & Suspension

99 bed may temporarily or permanently close an account under the following circumstances:

• Violation of terms and conditions.
• Registering with false or incomplete information.
• Failure to cooperate with the verification process.
• When suspicious financial transactions are detected.
• When the user submits a request to close their own account.

Users may request to close their account at any time. Any available balance will be eligible for withdrawal, but all active bonuses will be cancelled.

9Privacy & Data Protection

Protecting your personal information is our top priority. The 99 bed Privacy Policy forms an integral part of these Terms & Conditions.

• Your information is never sold or shared with third parties.
• All data is protected with state-of-the-art encryption.
• Information may be disclosed to authorities if there is a legal obligation to do so.
• You have the right to request access to, correction of, or deletion of your personal data.

10Responsible Gaming

99 bed believes gaming should be purely for entertainment. We never want any of our players to face financial or emotional difficulties.

• Setting Deposit Limits: Set your own daily or weekly deposit limits.
• Voluntary Break: You have the option to temporarily lock your account.
• Self-Exclusion: Contact support to request a long-term break.
• Support Information: If you are struggling, seek professional support.

To learn more about responsible gaming, visit our Responsible Gaming Page Visit.

11Dispute Resolution

If you have a dispute or complaint, please contact our support team first. We are always committed to resolving issues quickly and fairly.

• An initial response will be provided within 7 business days of receiving the complaint.
• Complex cases may take up to 30 days to investigate.
• If you are not satisfied with our decision, you may appeal to a recognized regulatory authority.
• In all disputes, the most recent server logs and game records will be considered as evidence.

12Terms & Conditions Changes and Updates

99 bed reserves the right to update or amend these Terms & Conditions at any time. Notice will be posted on the website before any changes take effect.

Continued use of the platform after any changes means you have accepted the updated terms. We recommend checking this page regularly to stay informed.